Employment Opportunity

Victim/Witness Services
(9 month term, with possibility of extension)


The Lethbridge Police Service is currently accepting applications for a term full time Crisis Support Court Worker who will perform a variety of technical/clerical/Crisis Support court work with victims with the Lethbridge Police, Victim/Witness Services Unit, including files of a confidential and sensitive nature for Victim/Witness Services.

We are looking for an individual who will utilize a combination of Victim/Witness Service and police information systems to administer files. The crisis support court worker acts as a conduit between the Police Service, Prosecutors, community partners, the courthouse and all victims/witnesses of crime. The CSCW will attend court to facilitate communication between prosecutors and victims/witnesses on trial days, accompaniment and supportive follow up before, during and following court procedures.


• Provides a full spectrum of court support for victims/witnesses during the criminal justice process, including preparing various correspondence, and maintaining the court trial database to ensure victims of crime receive all appropriate supports.
• Provide Crisis Intervention techniques when supporting victims of crime during the criminal justice process.
• Prepare Court files and attend the necessary domestic violence/sexual assault court meetings.
• Compiles monthly, quarterly and annual statistics for both the Police Service and the Alberta Justice and Solicitor General’s office.
• Customer service via phone/in-person contact with victims/clients/community partners.
• Filing/emailing and/or faxing reports and documents to courthouse/crown prosecutor’s office.
• Cross train to perform the duties of the Administrative Assistant to the Program Manager during vacations and other absences.
• Ensure all victims receive information on government programs such as: Financial Benefits, Victim Impact Statements and Request for Restitution prior to or on trial dates.


• Post-secondary degree in fields of crisis intervention skills/knowledge and/or equivalent of 2 – 5 years of related experience in a law enforcement environment or equivalent combination thereof. (Other experiences and/or prior education will be considered).
• Exceptional verbal and written communications skills.
• Exceptional computer skills including Microsoft Office especially Excel/Access applications.
• Understanding of issues affecting victims of crime and tragedy.
• Demonstrated ability to work independently under indirect supervision.
• Demonstrated interpersonal skills to establish and maintain working relationships with all community partners in the criminal justice process.
• Successful completion of the Alberta Justice and Solicitor General’s Victim Advocate Core Training Certificate (E-Learning) within 6 months of the employee’s commencement date.
• Successful complete the Lethbridge Police Service Victim/Witness Services certified training to support victims of crime.
• Child Witness Court preparation Program complete certification course.


The successful candidate is required to consent to a police security clearance, which includes the voluntary completion and submission of a personal disclosure form (lifestyle questionnaire), criminal and police records check, reference checks and truth verification through polygraph examination.

Excel application test will be administered.

WAGE: $33.62 per hour

HOURS: 37.5 hours per week

For further information on this opportunity, please contact:
Darcie James, Program Manager – Lethbridge Police Service Victim/Witness Services at 403.330.5023 or Darcie.james@lethbridgepolice.ca

Qualified candidates are invited to submit their application or resume with cover letter.

Closing Date: March 1, 2019

1. Resumes will be reviewed for qualifications, education, experience, training and skills
2. Selected applicants will be contacted to complete a Personal Disclosure Form
3. Successful applicants will be contacted for a Behavioral Descriptive Interview
4 Security Clearance Check will be conducted
5. A Polygraph (truth verification test) may be scheduled
6. A successful candidate(s) will be selected and offered the position
7. All components of the selection process will be administered, scored, evaluated and interpreted in a fair and uniform manner
8. Duration of the process will be approximately two months.


Only individuals selected for interviews will be contacted. All candidates are thanked in advance for their interest and are free to apply to other opportunities.

CUPE Local 70